Confirmation of Booking:
A contract shall be deemed to exist between the client and shall include all persons on whose behalf the client books and Mr and Mrs TC Newman /Huski services and Huski Ltd (thereafter referred to as Huski) when the client has confirmed requirements verbally, by telephone, email, fax or letter and on receipt of deposits/full payment and the company have accepted such a booking by confirming details in an email, and /or issuing confirmation details or an invoice.

In most cases these details will be emailed but can be faxed or posted by written request to our UK office, 14 Warren Road, Nork, Banstead, Surrey SM71LA. All catered holidays start 14:00 hrs on the first day and end 10:00 hrs on your final day. Self-catering accommodation (thereinafter referred to as SC) is available from 16:00hrs on your first day and ends 10:00hrs on your final day/ or dates as they appear on your Confirmation Details.

CHALET SECURITY DEPOSITS
On arrival we take Credit or debit card details for a security deposit against any damage caused (either accidental or otherwise) or extra cleaning, in our self-catering chalets of £500-£1000. This is automatically refunded direct to you account at the end of your holiday on verification of the chalet at the end of your stay. For our catered chalets we reserve the right to claim back from the party leader for any damage caused to a catered chalet or its contents. We will hold your credit or debit card details as security against any damage to furnishings, decorative items or chalet contents. In cases of large same sex parties we reserve the right to debit a security deposit on arrival from the party leader. All deposits will be automatically refunded on verification of the property less any charges for damage accidental or otherwise.

Payment of Deposits and Balance:
The holiday deposit for any accommodation including any pre-payments made for ancillary services such as a hotel is non-refundable. The holiday balance is due 10 weeks before departure. Balance payments for peak weeks are requested 12 weeks prior to departure.   Failure to pay the balance by this time may result in the cancellation of your holiday and cancellation charges will be applied. Credit card balances are subject to a 1.6% processing fee. Debit cards, deposits and cheque payments are not subject to any processing fees. Sorry but we do not accept Amex. Bookings made within 8 weeks of departure are subject to full payment at time of reservation. Balance payments for group bookings are accepted only as single payments. If multiple balance payments are made we reserve the right to charge an administration fee to the customer.

Insurance:
It is a condition of booking that all clients have adequate ski insurance. When you agree to our terms and conditions (by completing our booking form or by booking a holiday verbally or in writing, or by email) you are in effect agreeing to insuring that you will be adequately covered for your ski holiday and skiing. This ski insurance should be from a reputable company providing at least the same amount of cover as the insurance advertised on www.huski.com.
We recommend that you contact Micheal Pettifer on www.mpibrokers.com/ 01428 664265 who offer excellent ski cover including off-piste skiing.

Skiing with Huski:
Clients are asked not to ski on or off-piste with Huski staff as they are neither insured nor qualified to do so. If you ski with a representative of Huski whether on an organised session or not, (as part of a group with UIAGM guides or qualified instructors) Huski cannot take responsibilities for any injuries however caused. At all times clients must use their own judgements based on their own ability, and skiing is at your/their own risk. Huski does not offer a ski hosting service. Huski accepts no liability should you choose to ignore this request. Huski recommend the hire of a UIAGM mountain guide for any off-piste trips.

Complaints by guests:
In spite of Huski's best efforts, occasionally problems do arise. If you are unhappy about any aspect of Huski's arrangements whilst on holiday, you must address your complaint immediately, in -resort, to Huski (Tim or Gaby Newman) or their Resort Manager, and also if applicable to the management of the hotel or other supplier whose services are involved. Huski will use their best efforts to resolve any problems immediately. In addition, if you wish to make a written complaint full details must be sent to our Surrey address, by Recorded Delivery within 28 days of your return to the UK. However, we must have notification in resort of any complaints. Failure to take either of these steps will deny Huski the opportunity to resolve the problem locally or investigate it properly. In consequence, any right to compensation you may have will be extinguished or at the very least, substantially reduced. Huski resort staff are not authorised to promise any compensations or refunds.

Travel:
All holidays exclude flights. Catered chalet holidays can include transfers or return ferry tickets based on 4 Pax per car with Sea France, Dover-Calais only or crossings with Speed Ferries Dover-Boulogne.. Huski do not accept any responsibility for the errors of these services/parties. Any claims must be made to the appropriate principal. All UK Nationals will require a valid (min 3 months) passport.

Transfers:
Please note that for group bookings we need the whole party to arrive at Geneva airport and depart at the same time. If this is not possible we will need to enlist the help of a local transport agency and you will be charged a supplement of approx £15 pp each way.
Sometimes our airport transfers are contracted to a specialist local agency. Transfers may be shared unless one group books an 8 seater to themselves. Maximum waiting time at the airport is 40mins. The drivers are all English speaking and will usually deliver guests and luggage direct to your door or we'll collect you from the drop-off point! Please note departure times are 3hrs prior to your flight departure from your accommodation.

Any booked transfers that are made on customers behalf or at a customers request with any carriers (other than Huski) are subject to full payment (and non-refunable in the case of a new booking) if cancelled, for whatever reason, within 7 days of your dates of travel. Our apologies but this is the system operated by most of the transfer agencies and it is not a Huski policy!
In some rare instances Single skiers (or couples) requiring transfers will need to fit in with the timings of other flights and transfers and this may necessitate a wait of up to 60mins. Please note you will be advised well in advance if this is necessary. Please note we are happy for all guests to make their own arrangements to the resort and discount all holidays by £30 for independent travel!

Prices:
Any surcharges imposed by Government levies, tax, fuel increases; Huski will absorb first 2%. If the increase is more than 10% overall you will be entitled to cancel with a full refund less any payments made on your behalf for hotel, deposits, ski lessons etc. Please note that prices listed on our web site for Skipass are based on 0.70 €/£ exchange rate. All skipasses bought in resort by Debit card or included in your holiday will be based on the Thomas Cook Tourist exchange rate at the time of booking.
Passes bought using credit cards will incur a processing fee of 1.6% so it is best to pay be Debit card as no fee is charged. Sorry but we do not accept Amex for any transactions.

Resort Vehicles:
In the event of bad weather, breakdown, illness, accident, Huski cannot guarantee that the resort vehicles will be available to transport guests around the resort. The Chamonix valley has an adequate public bus system. The in-resort 'minibus' service (can include other vehicle types such as Landover 110) is a gratuitous service and any client travelling in a resort vehicle does so at his or her own risk. Priority use of the Huski 'minibuses' are given to clients who have flown to Chamonix and are staying in a catered chalet. 'Minibuses' are usually 7 or 8 passenger seaters. No 'minibus' service is offered between 10:30am and 15:30 daily or after midnight. SC chalets do not include a 'minibus' service unless the Plus package is booked.  Self-drive guests are expected to make use of their own transport where possible. Although evening trips in catered chalets are offered to all guests.
Please note that we have a limited number of minibuses and during busy times we may need to offer double trips in for our guests.

Limitation or Liability:
Many services included in the overall holiday arrangements such as coach transport, airport transfers, or skiing courses are performed by independent organisations over whom Huski have no control and any claims must be made to the appropriate principal and not to Huski.

Clients responsibilities:
Huski will accept no responsibility for the actions of its clients and reserves the right to terminate the accommodation arrangements of a client who mis-behaves in such a manner to be detrimental to other clients holiday enjoyment or reputation of Huski. Huski reserves the right to claim back from the client any costs or charges incurred due to damage to a chalet whether accidentally caused or not. Damage includes cigarette burns, mis-use of electrical equipment, or wine spillage on furnishings.

Self Catered properties:
Chalet deposit: We take a deposit of between £500 and £1000 per chalet against damage, breakages (accidental or otherwise) and extra's such as cleaning or linen. This deposit is taken by Credit Card or Debit card and debited from your card on your day of arrival in resort. After verification of your property at the end of your stay, the deposit will be refunded (less any charges) direct to your account as soon as your chalet has been checked. This takes a day or two. You will be notified by email if there have been any charges. Please note these circumstances are rare!

Cancellations:
Please notify use by phone and email or in writing as soon as possible. Charges are as follows.
At period before departure date:
8 weeks and over - all deposits, insurance premiums and any pre-payments made for ancillary services or hotel bookings
within 8 weeks - 40% of holiday cost
within 6 weeks - 50% of holiday cost
within 3 weeks - 100% of holiday cost
On departure or after - 100% of holiday cost

NB Any prepaid skipasses will be refunded in full.

Huski reserves the right to alter any holiday arrangements as necessary. The client will be notified and offered a comparable holiday or full refund. This will not apply to cancellations or alterations made due to forces out of Huski's control such as a Force Majuere, such as fire, avalanche, war, terrorist activities, or adverse weather conditions. In the advent of high avalanche risk; and in the unlikely event that evacuation from your chalet is deemed necessary by the Local Authorities alternative accommodation is provided by the local Commune should a replacement Huski chalet be unavailable.

Small groups:
We reserve the right to move small groups or weekend bookings to a comparable chalet should we receive an exclusive property booking from another group. If this is not acceptable to the party leader a full refund will be given.

Jurisdiction:
The conditions and any contract to which they apply are governed in all respects by English Law.

HUSKI DISCOUNTS: Notes
To qualify for any discount, all communication must be made with the party leader who must send all deposits/final balance on single cheques or as single payments. Only one type of discount is offered per person (except those offered to Party Leaders) Please verify discounts with our office. All catered chalets have minimum booking requirements based on full rates if you wish exclusivity in a chalet; La Forge is 12 beds, Louisa and Cerf  are 10 beds. For family groups with children, unless a special discount is offered, we need these minimum numbers to be reached before offering the child discounts (room supplements may apply). In the case of Single parent families; we can offer child discounts to children sharing with one parent.
Early booking discount at 7% before end Sept 07. Applies to full payments before this date.

Groups discounts: Mixed parties are based on room sharing otherwise single supplements will apply. Family groups with small children

Single supplements apply:
If you do not want to share your room! We charge 50% of the weekly adult rate or a minimum of £35 pp per night. Otherwise you may be asked to share with your same sex, and are not subject to any supplement.

Fully catered service means: Buffet style breakfast (with a cooked dish) 8-9am Afternoon tea (with homemade tea item ) 5-6pm. Dinner 4 courses (one course is cheese) and includes house wines 19:30-21:30 Canapés/nibbles and pre-dinner drink included. Champagne welcome on arrival included. Breakfast and tea 7 days, dinner 6 nights (La Forge) Other chalet may vary. Tuesday is the usual staff day off. On staff day of Breakfast is self-service.

In-resort minibus service for catered chalets: Priority for flyers. We trust that self-drive guests are happy to use their own transport although are welcome to empty seats and are included for all evening trips. Collections starts from 08:00 to 09:30hrs and pickups 16:00 to 17:30 daily. 1 day out of resort to another ski station offered on the Mont Blanc pass such as Courmayeur (Italy) St.Gervais or Les Contamines included if weather and snow conditions permit and only to catered groups who have booked a chalet exclusively. Out of valley trips to Italy and Les Contamines are subject to a supplement (65€ per van) to cover the additional costs such the ticket for the Mont Blanc tunnel. Parents are asked to supply and fit any car seats for babies and small children.

Chalet bedrooms:
Can vary in size and decoration. No supplements are charged for en-suite facilities. En-suite facilities are first offered to party leaders or in order of booking.

Children's high tea:
We ask for parental supervision. From 5-6pm. In mixed chalet groups children 11yrs and under are not asked to join adults dinner.

Smoking:
is permitted in the living rooms (only) of all our chalets with agreement from other guests

Special requests:
We will do our best to fulfil all special requests but these cannot be guaranteed. Please make these clear well in advance of your holiday, email is best.

Ski leading service:
Groups can be arranged for skiers of intermediate and above ability.

UIAGM guides or lessons:
Refunds only given in respect of cancelled lessons due to adverse weather conditions and the decision is made by the Guide and not by Huski!

Booking conditions governed by English Law.