OUR TERMS AND CONDITIONS:
Please note there is important information contained within our Terms and Conditions so please take 5 minutes to read the below (boring but vital!) If you choose not to read this information fully please do not grumble to our office or chalet staff if you have over-looked certain criteria relating to your holiday! We are available everyday throughout the winter season and most days during the summer by email, or the office mobiles which are 0033 607 949434 or 0033 663981797 so please call us if you have any questions!

Confirmation of Booking:
A contract shall be deemed to exist between the client and shall include all persons on whose behalf the client books and Mr and Mrs TC Newman / Huski Ltd (thereafter referred to as Huski) when the client has confirmed requirements verbally, by telephone, email, fax or letter and on receipt of deposits/full payment and the company have accepted such a booking by confirming details in an email, and /or issuing confirmation details or an invoice.

Deposits are GBP 125 per place for catered booking and GBP 100 per place for self catered. In most cases these details will be emailed but can be faxed or posted by written request to our UK office, 14 Warren Road, Nork, Banstead, Surrey SM71LA.

Arrival and departure:
Generally for catered holidays rooms are available at the earliest from 14:00 hrs on the first day and end 10:00 hrs on your final day although later departure times in our catered properties are possible by prior arrangement. We can store your luggage and leave a bath or shower room available to change into after skiing.
As a courtesy to our new arrivals we aim that catered guests do not arrive before 10:00hrs on an arrival day and depart no later than 16:00hrs on the departure day and we also ask for a degree of tolerance for towards other guests on our busy changeover. Whilst we understand that weekend and short break times are shorter and therefore more precious please do not book flight times later than 19hrs for your outgoing flight and note we will need you to depart the chalet by 16hrs at the latest.

Self-catering accommodation (thereinafter referred to as SC) is available from 16:00hrs on your first day and ends 10:00hrs on your final day/ or dates as they appear on your Confirmation Details.

Chalet Security deposits.
On arrival we take Credit or debit card details for a security deposit against any damage caused (either accidental or otherwise) or extra cleaning, in our self-catering chalets of £500-£1000. This is automatically refunded direct to you account 24 hrs after the end of your holiday (on verification of the chalet)

For our catered chalets we reserve the right to claim back from the party leader for any damage caused to a catered chalet or its contents. We will hold your credit or debit card details as security against any damage to furnishings, decorative items or chalet contents. In cases of large same sex parties we reserve the right to debit a security deposit on arrival from the party leader. All deposits will be automatically refunded on verification of the property less any charges for damage accidental or otherwise.

Payment of Deposits and Balance:
The holiday deposit for any accommodation including any pre-payments made for ancillary services such as a hotel is non-refundable. The holiday balance is due 10 weeks before departure. Balance payments for peak weeks are requested 12 weeks prior to departure.   Failure to pay the balance by this time may result in the cancellation of your holiday and cancellation charges will be applied. Credit card balances are subject to a 1.6% processing fee. Debit cards, deposits and cheque payments are not subject to any processing fees. Sorry but we do not accept Amex. Bookings made within 8 weeks of departure are subject to full payment at time of reservation. Cheques are not accepted within 14 days of travel.

Balance payments for group bookings are accepted only as single payments.

If multiple balance payments are made we reserve the right to charge an administration fee to the customer which is £25 per payment.

Insurance:
It is a condition of booking that all clients have adequate ski insurance.
When you agree to our terms and conditions (by completing our booking form or by booking a holiday verbally or in writing, or by email) you are in effect agreeing to insuring that you will be adequately covered for your ski holiday and skiing. This ski insurance should be from a reputable company providing at least the same amount of cover as the insurance advertised on www.huski.com.
We recommend that you contact Micheal Pettifer on www.mpibrokers.com/ + 44 (0) 1428 664265 who offer excellent ski cover including off-piste skiing.

You are advised to obtain an EHIC (European Health Insurance Card) for all members of your party. In some cases any excess may be reduced or even waived completely if you can produce an EHIC. The EHIC is not an alternative to taking out an insurance policy.

Carte Neige insurance is available in resort and can be purchased at time of lift ticket purchase but does not provide full cover as does an insurance policy with a reputable company.

Health requirements; At the time of writing, there were no specific vaccinations for travelling to France or Switzerland. For up-to-date UK Government Health & Safety advice, please visit www.fco.gov.uk

Bookings made via Travel Agents
Any deposits or holiday payments made by you to a travel agent in respect of a booking is held by the agent on our behalf. Any advice or details of a particular holiday given by a Travel Agent which is not based on written communication given by us is the responsibility of the Travel Agent. We do not accept liability if incorrect advice is given in these circumstances.

Skiing with Huski:
Clients are asked not to ski on or off-piste with Huski staff as they are neither insured nor qualified to do so. If you ski with a representative of Huski whether on an organised session or not, (as part of a group with UIAGM guides or qualified instructors) Huski cannot take responsibilities for any injuries however caused. At all times clients must use their own judgements based on their own ability, and skiing is at your/their own risk. Huski does not offer a ski hosting service in France. Huski accepts no liability should you choose to ignore this request. Huski recommend the hire of a UIAGM mountain guide for any off-piste trips.

Complaints by guests:
In spite of Huski's best efforts, occasionally problems do arise. If you are unhappy about any aspect of Huski's arrangements whilst on holiday, you must address your complaint immediately, in -resort, to Huski (Tim or Gaby Newman) or their Resort Manager or chalet staff, and also if applicable to the management of the hotel or other supplier whose services are involved. Huski will use their best efforts to resolve any problems immediately. In addition, if you wish to make a written complaint full details must be sent to our Surrey address, by Recorded Delivery within 28 days of your return to the UK. However, we must have notification in resort of any complaints. Failure to take either of these steps will deny Huski the opportunity to resolve the problem locally or investigate it properly. In consequence, any right to compensation you may have will be extinguished or at the very least, substantially reduced. Huski resort staff are not authorised to promise any compensations or refunds.

Travel:
All holidays exclude flights. Catered chalet holidays include return group transfers from Geneva airport (with conditions see below). Huski do not accept any responsibility for the errors of these services/parties. Any claims must be made to the appropriate principal. All UK Nationals will require a valid (min 3 months) passport.

Airport Transfers:
Please note that for group bookings we need the whole party to arrive at Geneva airport and depart at the same time. If this is not possible we will need to enlist the help of a local transport agency or send a bus especially and you will be charged at the very least a supplement of € 20 pp each way necessary.
We can only guarantee transfers for groups of groups of 3 or more. If your flights arrivals/departures do not co-incide with any of our minibus times we or those timings of our partners or scheduled service we reserve the right to charge you for a private transfer at 140 euro per bus each way necessary. As an alternative you are not obliged to use our transfers and we we are happy to offer all holidays at Independent travel with a discount on our Sterling rates of £30 pp overall.

Sometimes our airport transfers are contracted to a specialist local agency. Transfers may be shared unless one group books an 8 seater to themselves. Maximum waiting time at the airport for shared groups is 45mins. The drivers are all English speaking and will usually deliver guests and luggage direct to your door or we'll collect you from the drop-off point! Please note departure times are 3hrs prior to your flight departure from your accommodation.

Any booked transfers that are made on customers behalf or at a customers request with any carriers (other than Huski) are subject to full payment (and non-refundable in the case of a new booking) if cancelled, for whatever reason, within 7 days of your dates of travel. Our apologies but this is the system operated by most of the transfer agencies and it is not a Huski policy!

Car Seats (see below for full details); we provide booster seats for children under 1.35 but please inform us at the time of booking that you require a booster seat to make sure we have one for you in the minibus. We do not supply car seats for babies or infants. Parents are asked to supply and fit these themselves.

Transfers for small groups:
Please note we may need to charge a supplement!
For groups of three persons or under we make a loss to send down a minibus especially for you so there are several solutions; transfers will need to fit in with the timings of other flights and guests and this may necessitate a wait of up to 45mins or if we have to send a bus especially down for you or contract another transfer provider we will be obliged to charge you for a private minibus transfer or at the least, charge a supplement.
 1 person € 30 pp
2-3 persons € 20 pp each way. As much as possible we try and combine our transfers with other persons to negate the need for charging extra. Please note you will be advised well in advance of your holiday if this is necessary. We are happy for all guests to make their own arrangements to the resort and discount all holidays by £30 for independent travel! Please don't grumble to our chalet staff if you have over-looked this!!

Please note: If you pay the supplement this does not mean that you have paid for a PRIVATE minibus service. Huski reserves the right to fill the remaining seats ourselves and if we manage to fill the bus with 6-8 passengers this will negate the need to charge the supplement!

Prices:
Any surcharges imposed by Government levies, tax, fuel increases; Huski will absorb first 2%. If the increase is more than 10% overall you will be entitled to cancel with a full refund less any payments made on your behalf for hotel, deposits, ski lessons etc. Please note that prices listed on our web site for Skipass are based on 0.8 €/£ exchange rate. All skipasses bought in resort by Debit card or included in your holiday will be based on the Thomas Cook Tourist exchange rate at the time of booking.
Passes bought using credit cards will incur a processing fee of 1.6% so it is best to pay be Debit card as no fee is charged. Sorry but we do not accept Amex for any transactions.

Resort Vehicles:
In the event of bad weather, breakdown, illness, accident, Huski cannot guarantee that the resort vehicles will be available to transport guests around the resort. The Chamonix valley has an adequate public bus system. The in-resort 'minibus' service (can include other vehicle types such as Landover 110) is a gratuitous service and any client adult or child travelling in a resort vehicle does so at his or her own risk. Priority use of the Huski 'minibuses' are given to clients who have flown to Chamonix and are staying in a catered chalet. 'Minibuses' are usually 7 or 8 passenger seaters. No 'minibus' service is offered between 10:30am and 15:30 daily or after 23hr. SC chalets do not include a 'minibus' service unless the Plus package is booked. 
Please note that we have a limited number of minibuses and during busy times we may need to offer double trips in for our guests.
Children and car seats
Please note that children travelling in our minibuses must use proper car seats or booster seats according to their weight and height. As a general rule children over 1.35m do not require use of car seats (10 years plus) For small children under 15kg, infants and babies we do not supply car seats and ask that parents bring their own with them. For children over 15kg we are happy to supply booster seats. Please do not expect our staff to transport your children without the proper restraint. We retain the right at all times to refuse to carry children under 15kg should proper car seats not be supplied or fitted by the parent.

Limitation or Liability:
Many services included in the overall holiday arrangements such as coach transport, airport transfers, or skiing courses are performed by independent organisations over whom Huski have no control and any claims must be made to the appropriate principal and not to Huski.
Please note that any resort purchase or pre-booking of any ski pack or other holiday elements such as Lift passes, ski lessons (private or ski school) snow equipment, Kindergarten, restaurant bookings, spa bookings, masseur bookings, snow shoeing, Husky sledding, helicopter rides or any other sporting or leisure activities do not constitute part of a package with Huski and any claims arising out of these other services must be made to the appropriate principal and not to Huski LTD.

Clients responsibilities:
Huski will accept no responsibility for the actions of its clients and reserves the right to terminate the accommodation arrangements of a client who mis-behaves in such a manner to be detrimental to other clients holiday enjoyment or reputation of Huski. Huski reserves the right to claim back from the client any costs or charges incurred due to damage to a chalet whether accidentally caused or not. Damage includes cigarette burns, mis-use of electrical equipment, or wine spillage on furnishings.

Self Catered properties:
Chalet deposit: We take a deposit of between £500 and £1000 per chalet against damage, breakages (accidental or otherwise) and extra's such as cleaning or linen. This deposit is taken by Credit Card or Debit card and debited from your card on your day of arrival in resort. After verification of your property at the end of your stay, the deposit will be refunded (less any charges) direct to your account as soon as your chalet has been checked. This takes a day or two. You will be notified by email if there have been any charges. Please note these circumstances are rare!

Ski weekends:
Wednesday or Thursday arrival to Sunday departure: If you choose not to arrive the Wednesday, but the Thursday, please note the price remains the same but we reserve the right to sell the room for the Wednesday night. Your holiday will begin with us on the date specified on our Confirmation invoice.

Cancellations:
Please notify use by phone and email or in writing as soon as possible. Charges are as follows.
At period before departure date:
8 weeks and over - all deposits, insurance premiums and any pre-payments made for ancillary services or hotel bookings
within 8-7 weeks - 40% of holiday cost
within 6-4 weeks - 50% of holiday cost
within 3 weeks - 100% of holiday cost
On departure or after - 100% of holiday cost

NB Any prepaid skipasses will be refunded in full.

Huski reserves the right to alter any holiday arrangements as necessary. The client will be notified and offered a comparable holiday or full refund. This will not apply to cancellations or alterations made due to forces out of Huski's control such as a Force Majeure, such as fire, avalanche, war, terrorist activities, or adverse weather conditions. In the advent of high avalanche risk; and in the unlikely event that evacuation from your chalet is deemed necessary by the Local Authorities alternative accommodation is provided by the local Commune should a replacement Huski chalet be unavailable.

Small groups booking in to a larger chalet:
We reserve the right to move small groups or smaller group weekend bookings to a comparable chalet should we receive an exclusive property booking from another group for a week or weekend.  If this is not acceptable to the party leader a full refund will be given.

Jurisdiction:
The conditions and any contract to which they apply are governed in all respects by English Law.

HUSKI DISCOUNTS: Notes
To qualify for any discount, all communication must be made with the party leader who must send all deposits/final balance on single cheques or as single payments. Only one type of discount is offered per person (except those offered to Party Leaders) Please verify discounts with our office. All catered chalets have minimum booking requirements based on full rates if you wish exclusivity in a chalet; La Forge is 12 beds, Louisa and Cerf and Eco are 10 beds.
For family groups with children, unless a special discount is offered, we need these minimum numbers to be reached before offering the child discounts (room supplements may apply). In the case of Single parent families; we can offer child discounts to children sharing with one parent.
Early booking discount at 5% before 30/10/2010. Applies to full payments before this date.

Groups discounts: Mixed parties are based on room sharing otherwise single supplements will apply.

Single supplements apply:
If you do not want to share your room; We charge 50% of the weekly adult rate or a minimum of £35 pp per night. Otherwise you may be asked to share with your same sex, and are not subject to any supplement.

Fully catered service means: Buffet style breakfast with cereals, bread, yoghurt (and a cooked dish) as per our web site 8-9am Afternoon tea (with homemade tea item ) 5-6pm. Dinner 4 courses (one course is cheese) and includes house wines 19:30-21:30 Canapés/nibbles and pre-dinner drink included. Champagne/or local Cremant welcome on arrival included. Breakfast and tea 7 days, dinner 5 nights (La Forge) Other chalet may vary. Tuesday is the usual staff day off. On staff day off Breakfast is self-service. Weekend evening catering is 3 nights out of 4. Mid week evening catering is 2 nights out of 3. As a rule we do not offer dinner on Tuesday and Friday nights. If you would like to book an extra nights catering (full chalet groups only) we are happy to offer this service for a small supplement from € 30 per adult including drinks, half price for children.
Please note for late arrivals on your first night we will endeavour to leave your meal out for you although please note that some dishes may not be as palatable cold! If you arrive on a night which is not normally catered then as a courtesy we will leave you out a cheeseboard and glass of wine but this is not meant to replace a meal you might have missed!

Should you prefer NOT to eat out on 2 nights during a weekly catered holiday, we will, as a courtesy, leave a 'Farmhouse' supper out for you if you request this. This constitutes a cheese board and a home-made soup. This is in no way meant to replace a proper meal. On the 6th night we include children's high tea allowing parents to book a local babysitter and eat out alone should they wish!

In-resort minibus service for catered chalets: Priority for flyers. Drop offs starts from 08:00 to 10:00hrs and pickups 16:00 to 18:00 daily, après ski and eve collections till 23:00hrs. 1 day out of resort to another ski station offered such as Courmayeur (Italy) St.Gervais or Les Contamines included if weather and snow conditions permit. For small groups wishing a day ski safari the minibus availability has to be confirmed first.
Out of valley trips to Italy and Les Contamines are subject to a supplement (50€ to 120€ per van) to cover the additional costs such the ticket for the Mont Blanc tunnel.
Parents are asked to supply and fit any car seats for babies and small children. Booster seats available for children 15kg and over.

Chalet details and bedrooms:
Bedrooms can vary in size and decoration. No supplements are charged for en-suite facilities. En-suite facilities are first offered to party leaders or in order of booking. Chalets are often peoples homes and as such are very different from Hotels. Occasionally a bed may be against a wall, or a bunk bed may be offered. Please note that under French Legislation top bunks are not suitable for children under 6 yrs of age. Not all doors may be lockable. Not all rooms may offer a wardrobe. As in your own home, from time to time, things may go wrong. We do ask you to be patient as occasionally you may have to wait for repairs or replacements. In all events we try our very best to resolve any maintenance issues, replacements or repairs as soon as possible.

Hot Water. Please note all our properties except Grand Cerf, have on demand hot water systems. This means that there should always be a good supply of hot water. However if the system is drained by many baths being drawn at once there will be a wait of between 10-20 mins for a fresh supply of hot water. It is always advisable to stagger baths and showers on return from the ski slopes.

Extra Beds: these are usually sofa beds (single or double) or for children, occasionally folding beds.

Hot Tubs/Sauna are not to be used by children under 12 yrs. Hot tubs are inspected and maintained regularly but sometimes we need to drain and clean the system meaning the tub may be out of action for a day or two. Outdoor tubs cannot be used after 20hrs as a courtesy to our chalet neighbours.
Please shower before use and do not take glass or bottles into the tubs or wear jewellery.

Children's high tea:
We ask for parental supervision. From 17:30 to 18:30hr. In mixed chalet groups it is asked that children 8yrs or under do not join the main dinner leaving dinner as a grown-up affair for adults and older teenage children.

Smoking:
is not permitted in any of our chalets. Thank you

Outdoor shoes and ski or snowboard boots:
are not permitted to be worn inside any of our properties.

Chalet Louisa macerating toilet:
The master bedroom has an ensuite with a macerating or chopper toilet. DO NOT under any circumstances put anything OTHER THAN NORMAL TOILET PAPER down this loo as you will block the system. The minimum charge is 200€ for a plumber services to repair the system.

Special requests:
We will do our best to fulfil all special requests but these cannot be guaranteed. Please make these clear well in advance of your holiday, email is best.

Ski leading service:
Groups can be arranged via the local ski school for skiers or boarders of intermediate and above ability.

UIAGM guides or lessons:
Refunds only given in respect of cancelled lessons due to adverse weather conditions and the decision is made by the Guide and not by Huski!

Booking conditions governed by English Law.